| Error Message |
Description |
Use the Patch? (Yes or No) If Yes, Why |
| 629 |
The port was disconnected by the remote machine. |
Yes; may improve communication. If this doesn't work, line may have excess noise. |
| 651 |
Your modem (or other connecting device) has reported an error |
No; contact helpdesk. |
| 676 |
The line is busy. |
Yes; resets possible fault in modem. If the patch doesn't help, the ISP may be down. |
| 678 |
There is no answer. |
Yes; improves communication. If the patch doesn't help, the ISP may be down. |
| 680 |
There is no dial tone. |
Yes; corrects initialization. If the patch doesn't help, check phone connections. |
| 691 |
Access denied because username and/or password is invalid on the domain. |
No; username field is possibly blank. |
| 692 |
Hardware failure in port or attached device. |
Yes; although this may be an internal modem issue, it may correct the problem. |
| 777 |
The connection attempt failed because the modem (or other connecting device) on the remote computer is out of order. |
No; the ISP is down. |
| 797 |
The modem could not be found. |
Yes; typical software problem. |